VTS30 Mini Book-style Variable Speed Drive Fault Code and Troubleshooting
This chapter lists all the faults messages including the possible causes and corrective actions. If the drive faults, the drive output is disabled so that the drive stops controlling the motor, and the following fault code will be displayed on the keypad, the fault contact output operates too. Even if a fault is the same, they are displayed differently on LCD keypad and LED keypad. These are all explained in the below table.
LCD keypad |
LED keypad |
F0−15 value |
Fault Name |
Possible causes |
Corrective actions |
Err−01 |
E−PEr |
1 |
External fault |
Digital input fault is “ON” |
Check the corresponding digital input |
Err−02 |
E−oL1 |
2 |
Drive overload |
Power supply voltage too low |
Check the power supply voltage |
Start when the motor is spinning |
Restart after the motor at standstill |
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Overloading for a long time |
Reduce overload time and reduce load |
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Drive power selection is too small |
Replace with a suitable drive |
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Err−03 |
E−oL2 |
3 |
Motor overload |
Power supply voltage too low |
Check the power supply voltage |
Motor stall or load suddenly changed |
Check motor load and drive ratings |
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V/F curve setting are not correct |
Adjust V/F curve and torque boost |
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Err−04 |
E−oH1 |
4 |
IGBT over temperature |
Ambient over−temperature |
Check ambient conditions |
Fan failure |
Check air flow and fan operation |
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Blockage of air duct |
Check heatsink fins for dust pick-up |
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Output current too high |
Check the load and parameter Check motor power and drive power |
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Temperature detect circuit failure |
Seek for technical support |
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Err−05 |
E−oH2 |
5 |
Motor over temperature |
Motor temperature too high |
Improve ventilation and heat dissipation |
Thermistor resistance is bnormal |
Check the thermistor |
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Setting motor sensor protection threshold is improper |
Check the parameter seting |
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Err−06 |
E−dL1 |
6 |
Encoder fault |
Encoder connection is incorrect |
Change encoder wiring |
The encoder has no signal output |
Check the encoder and power supply |
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Encoder parameters are not correctly |
Check the encoder parameters |
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Err−07 |
E−oC− |
7 |
Over current |
Power supply too low |
Check the power supply voltage |
Load inertia is too high |
Extended acceleration time |
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Motor parameters are not correctly |
Set motor parameters correctly |
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Ramp-up time was set too short |
Extended acceleration time |
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The drive power mismatch |
Replace with a suitable drive |
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Current controller not correctly set |
Set current controller parameters correctly |
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Err−08 |
E−FAL |
8 |
Module protection |
Module failure |
Seek for technical support |
U、V、W short-circuited to ground |
Check whether the output wiring is short-circuited to ground |
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DC bus voltage under voltage (≥75kW) |
Check the input power supply |
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Built-in brake unit abnormal (≥75kW) |
Seek for technical support |
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Rectifier or module overheated (≥75kW) |
Seek for technical support |
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The pre-charged contactor closes abnormally (≥185kW) |
Check the input power supply |
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Poor contact of the internal connectors |
Ask professional technicians for maintenance |
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Err−09 |
E−oU− |
9 |
Over voltage |
Motor short circuit to ground |
Check the motor and motor wiring |
Start when the motor is spinning |
Restart after the motor at standstill |
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Load inertia is too large |
Use appropriate dynamic braking unit |
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Deceleration time is too short |
Extend the deceleration time |
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The input voltage is too high |
Check the input power supply |
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Err−10 |
E−LU− |
10 |
Under voltage |
The input voltage is too low |
Check the input power supply |
Abnormal switching power supply |
Seek for technical support |
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Err−11 |
E−IPF |
11 |
Encoder lost CD phase |
CD signal connection is abnormal |
Check the encoder and wiring |
Err−12 |
E−oPF |
12 |
Output phase loss |
Motor failure |
Replace a new motor |
Motor cable is broken |
Replace a new motor cable |
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Thermal relay failure (if is used) |
Check thermal relay |
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Output detection circuit failure |
Seek for technical support |
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Err−13 |
E−EPr |
13 |
EEPROM abnormal |
EEPROM read/write abnormal |
Seek for technical support |
Err−14 |
E−LIC |
14 |
Unauthorized |
Unauthorized |
Seek for technical support |
Err−15 |
E−LoS |
15 |
PID feedback disconnection |
PID feedback disconnection detection setting is wrong or PID feedback disconnection |
Check PID feedback disconnection value and detection time. Check the PID feedback cable |
Err−16 |
E−oUt |
16 |
PID feedback has excessed upper limit |
PID feedback exceeds the allowable range |
Check whether the actual feedback value exceeds the set allowable range |
Err−17 |
E−ECT |
17 |
ECT communication failed |
ET1100 communication failed |
Seek for technical support |
Err−18 |
E−CAn |
18 |
CAN Communication failed |
CAN communication failed |
Seek for technical support |
Err−19 |
E−ETE |
19 |
EtherCAT is disabled |
EtherCAT is disabled |
Seek for technical support |
Err−20 |
E−DPE |
20 |
PROFIBUS DP communication failed |
PROFIBUS DP Communication failed |
Check PROFIBUS DP wiring and related parameter settings |
Err−21 |
E−unk |
21 |
Reserved |
|
|
Err−22 |
E−ES− |
22 |
Modbus communication time out |
Incorrect baud rate setting |
Set the baud rate correctly |
The read and write parameter address is incorrect or the sending and receiving time interval is not suitable |
Check the parameter address and check the read and write time interval |
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Communication timeout setting is inappropriate |
Check the Modbus timeout time |
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Modbus communication disconnection |
Check the communication wiring |
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Poor contact of Keypad |
Check the keypad port |
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Err−23 |
E−OSE |
23 |
Encoder 1 direction is opposite to encoder 2 |
Encoder 1 direction is opposite to encoder 2 |
Check the encoder 1 direction and encoder 2 direction |
Err−24 |
E−AIU |
24 |
Analog input disconnection |
The analog disconnection function is turned on, and the analog input value is less than the analog disconnection value |
Check the analog input voltage is normal Check the analog disconnection value setting Check the analog gain and other related parameters setting |
Err−25 |
E−AIO |
25 |
Analog input has exceeded upper limit |
The analog alarm function is turned on, and the analog input value is greater than the upper value |
Check whether the analog input voltage is normal Check whether the analog upper limit is set properly Check whether the analog gain and other related parameters are set properly |
Err−26 |
E−CUr |
26 |
Current detection abnormal |
The current detection abnormal |
Seek for technical support |
Err−27 |
E−Z1r |
27 |
Encoder 1 phase Z capture failed |
Abnormal z-phase pulse capture of the encoder 1 |
Check the encoder 1 Z phase wiring |
Err−28 |
E−STL |
28 |
Motor stall |
Motor stall |
Check the motor actual speed and load Check motor parameters setting Check the motor stall parameter setting |
Err−29 |
E−unk |
29 |
Reserved |
|
|
Err−30 |
E−unk |
30 |
Reserved |
|
|
Err−31 |
E−APF |
31 |
Application fault |
Check F3−50 |
Check F3−50 and below Table for details |
When the drive has application fault ”E−APF”, the fault code can be read in parameter F3−50, the fault messages are listed in the below Table.
F3−50 |
Fault name |
Possible causes |
Corrective actions |
1 |
Over speed |
The current running speed of the motor exceeds the over-speed detection value |
Check the over-speed detection value setting Check the motor actual speed Check the motor load |
2 |
Speed error |
The deviation between the current running speed and the reference speed exceeds the speed error detection value |
Check the speed error detection value setting Check the motor load Check the motor speed whether is stable Check the encoder PPR and wiring |
3 |
Zero current detection |
The output current less than the zero current detection value |
Check the zero current detection value setting Check the wiring between the motor and the drive |
Note: The fault code is also displayed in the F0-13 and F0-14. We can use the two parameters to check if there are multiple faults at the same time. The relationships are shown as follows:
bit of F0-13 |
15 |
14 |
13 |
12 |
11 |
10 |
9 |
8 |
7 |
6 |
5 |
4 |
3 |
2 |
1 |
0 |
= 1 |
= 1 |
= 1 |
= 1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
|
Value of F0-15 |
= 16 |
= 15 |
= 14 |
= 13 |
= 12 |
= 11 |
= 10 |
= 9 |
= 8 |
= 7 |
= 6 |
= 5 |
= 4 |
= 3 |
= 2 |
= 1 |
bit of F0-14 |
15 |
14 |
13 |
12 |
11 |
10 |
9 |
8 |
7 |
6 |
5 |
4 |
3 |
2 |
1 |
0 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
=1 |
|
Value of F0-15 |
= 32 |
= 31 |
= 30 |
= 29 |
= 28 |
= 27 |
= 26 |
=25 |
= 24 |
= 23 |
= 22 |
= 21 |
= 20 |
= 19 |
= 18 |
= 17 |
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