V5/V6-GH/GA Series Crane Hoist AC drive Fault Code and Troubleshooting
Fault number |
Fault Code |
Fault Description |
Possible Causes |
Countermeasure |
1 |
E.oc1 |
Over current protection when acceleration operation |
Low grid voltage |
Check input power supply |
Startup during motor free rotation |
Restart after the motor standstill |
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Rotating inertial of load is too large or shock load is too heavy |
Increase the acceleration time and reduce the sudden change of load |
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Improper setting motor parameters |
Set motor parameters properly |
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Set start−up frequency too high |
Decrease start−up frequency |
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Acceleration time is too short |
Prolong acceleration time |
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Set V/F curve ratio too large |
Adjust V/F setting and torque boost |
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Power level of inverter is small |
Replace inverter with proper model |
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2 |
E.oc2 |
Over current protection when deceleration operation |
Low grid voltage |
Check input power supply |
Rotating inertial of load is too large |
Choose appropriate dynamic braking unit and braking resistor |
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Improper setting motor parameters |
Set motor parameters properly |
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Deceleration time is too short |
Prolong deceleration time |
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Power level of inverter is small |
Replace inverter with proper model |
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3 |
E.oc3 |
Over current protection when operation with constant speed |
Sudden change of load during operation |
Decrease load’s abrupt frequency change and amplitude |
Improper setting motor parameters |
Set motor parameters properly |
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Power level of inverter is small |
Replace inverter with proper model |
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4 |
E.oV1 |
Over voltage protection when acceleration operation |
Motor short to ground |
Check motor wiring |
Abnormal input power supply |
Check input power supply |
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Startup during motor free rotation |
Restart after the motor standstill |
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5 |
E.oV2 |
Over voltage protection when deceleration operation |
Motor short to ground |
Check motor wiring |
Rotating inertial of load is too large |
Choose appropriate dynamic braking unit and braking resistor |
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Deceleration time is too short |
Prolong deceleration time |
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6 |
E.oV3 |
Over voltage protection when operation with constant speed |
Motor short to ground |
Check motor wiring |
Abnormal input power supply |
Check input power supply |
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Rotating inertial of load is too large |
Choose appropriate dynamic braking unit and braking resistor |
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7 |
E.PCU |
Interference protection |
Severely Interfered by exterior signal |
Ask professional technicians to maintain |
8 |
E.rEF |
Abnormal comparison benchmark |
Loose connection of connectors inside the inverter |
Ask professional technicians to maintain |
Abnormal switching power supply |
Seek for technical support |
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Abnormal signal sampling and comparison circuit |
Seek for technical support |
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9 |
E.AUt |
Auto−tuning failure |
Enabled auto−tuning function during motor spining |
Perform auto−tuning after the motor stops to rotate |
Auto−tuning overtime |
Check whether motor wirings are well connected Length of motor wiring within 100m |
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Incorrect setting of motor parameters in group P9 |
Please reset the parameters according to the nameplate parameters on the motor. |
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10 |
E.FAL |
Module protection |
Output over current |
Check whether the motor the output connection are short circuited, whether the ground is short circuited and whether the load is too hea |
DC terminal overvoltage |
Check the mains power supply and whether the large inertia load has no function of quick stop at energy consumption brake. |
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Loose connection of connectors inside the inverter |
Ask professional technicians to maintain |
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11 |
E.oH1 |
Heatsink 1 over temperature protection |
Ambient over−temperature |
Lower the ambient temperature and strengthen ventilation and heat dissipation. |
Blockage of air duct |
Clean the dusts, wools and other foreign objects in the air duct. |
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Fan failure |
Check if the fan power cable and fan are normal. |
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Inverter module failure |
Seek for technical support |
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Temperature detection circuit failure |
Seek for technical support |
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12 |
E.oH2 |
Heatsink 2 over temperature protection |
Ambient over−temperature |
Lower the ambient temperature and strengthen ventilation and heat dissipation. |
Blockage of air duct |
Clean the dusts, wools and other foreign objects in the air duct. |
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Fan failure |
Check if the fan power cable and fan are normal. |
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Rectifier module failure |
Seek for technical support |
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Temperature detection circuit failure |
Seek for technical support |
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13 |
E.oL1 |
Inverter overload protection |
Input power under voltage |
Check input power supply |
Fast start−up when motor operates with high speed |
Start again after the motor stop rotating |
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Keep overloading for a long period of time |
Shorten the overloading time and reduce load |
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Too short acceleration or deceleration time |
Prolong the acceleration or deceleration time |
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V/F curve ratio is set too large |
Adjust V/F curve setting and torque boost |
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Power level of inverter is small |
Replace to inverter with proper model |
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14 |
E.oL2 |
Motor overload protection |
Input power under voltage |
Check input power supply |
Motor rotation is blocked or load mutation occurs |
Prevent the motor rotation from blocking and reduce the load mutation |
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Common motor maintains running under heavy load for a long period of time |
Replace the common motor with variable frequency motor or improve the running frequency |
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Motor overload protection time is set too small |
Increase the motor overload protection time |
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V/F curve ratio is set too large |
Adjust V/F curve setting and torque increment |
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DC braking current is set too high |
Reduce the DC brake current |
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15 |
E.oUt |
Peripheral protection |
External failure terminal enabled |
Check the external failure terminal status |
Stall over voltage or over current and the time lasts for more than one minute |
Check whether the external load is normal |
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19 |
E.CUr |
Current detection fault |
Current detection circuit failure |
Seek for technical support |
20 |
E.GdF |
Output to ground short circuit |
Wrong connection |
Correct the connection error as per the user’s manual |
Motor failure |
Replace the motor after performing ground insulation test |
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Invert module failure |
Seek for technical support |
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Ground leakage current at the inverter output side is too large |
Seek for technical support |
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21 |
E.LV1 |
Abnormal power failure during running |
Mains power fluctuation or momentary power failure |
Check the local mains power |
22 |
E.ILF |
Input power failure |
Abnormal connection, missing connection or disconnection at the power terminal of the inverter |
Check the power wiring according to the operating procedures |
Serious imbalance of input power at three phases |
Check the three-phase unbalance of the power supply |
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Burning of capacitor of the inverter |
Seek for technical support |
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Abnormal snubber circuit |
Seek for technical support |
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23 |
E.oLF |
Abnormal output phase loss |
Abnormal connection, missing connection or disconnection at the output side of the inverter |
Check the output side of the inverter |
Imbalance of output three phases |
Check whether motor is kept well Shut down the power supply to check whether the terminal characteristics both at the output side and DC side of the inverter are consistent |
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24 |
E.EEP |
EEPROM failure |
EEPROM reading and writing failure |
Seek for technical support |
25 |
E.dL3 |
Relay contact failure |
Loose connection of connectors inside the inverter |
Ask professional technicians to maintain |
Abnormal snubber circuit |
Seek for technical support |
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26 |
E.dL2 |
Temperature sensor taking sample anomaly |
Ambient temperature is too low |
Check whether the ambient temperature complies with the requirements |
The temperature sampling circuit inside the inverter is faulty |
Seek for technical support |
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27 |
E.dL1 |
Encoder cable disconnection |
Encoder connection is incorrect |
Change the encoder cable connection |
Encoder has no signal output |
Check whether the encoder and power supply are normal. |
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Encoder cable disconnection |
Reconnect |
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Abnormal function code setting |
Confirm that the relevant function codes of encoder are set properly |
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28 |
E.P10 |
+10V power output abnormal |
+10V power overload |
Increase +10V power load impedance Utilize externally independent power supply |
+10V and GND is short circuited |
Eliminate the short circuit failure |
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+10V power terminal circuit failure |
Seek for technical support |
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29 |
E.AIF |
Analog input abnormal |
Analog input voltage is too large |
Check whether the analog input voltage complies with the requirements |
Analog input circuit failure |
Seek for technical support |
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Analog input circuit signal interfered |
Increase the P6.22~P6.24 AI filtering time |
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30 |
E.Ptc |
Motor over temperature(PTC) |
The motor temperature signal reaches the alarm setting value |
Strengthen ventilation and heat dissipation |
Thermistor resistance failure |
Check the thermistor |
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The sensor protection threshold of the motor is set improperly |
Adjust the sensor protection threshold of the motor |
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31 |
E.SE1 |
Communication abnormal 1 (Operation panel RS485) |
The communication of operation panel RS485 is disconnected |
Check the connection of the equipment communications |
Communication failure of operation panel RS485 |
Check if the sending and receiving data meets the agreement |
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The inverter is set to master mode |
Set the inverter to slave mode |
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32 |
E.SE2 |
Communication abnormal 2 (Terminal 485) |
The communication of terminal RS485 is disconnected |
Check the connection of the equipment communications |
The baud rate is set improperly |
Set compatible baud rate |
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Communication failure of terminal RS485 |
Check if the sending and receiving data meets the agreement |
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The communication of terminal RS485 is time−out |
Check if the communication timeout setting is appropriate |
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Improper setting of failure alarm parameters |
Adjust the failure alarm parameter |
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The inverter is set to master mode |
Set the inverter to slave mode |
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33 |
E.VEr |
Version compatibility abnormal |
Incompatible software version of the operation panel |
Seek for technical support |
34 |
E.CPy |
Copy failure |
The data error when upload |
Check connection of operation panel |
he data error when download |
Check connection of operation panel |
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Parametric copy download without parameter upload |
Perform download before uploading the parameters |
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Software version incompatible |
Check if d1.09 is consistent |
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36 |
E.dL4 |
Expansion card connection abnormal |
Expansion card disconnection |
Ask professional technicians to maintain |
Expansion card failure |
Seek for technical support |
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37 |
E.IoF |
Terminal mutual exclusion check failed |
The functions of X1 to X7, AI1, AI2 and DI terminals are set in a repeated manner |
Modify the settings of X1 to X7, AI1, AI2 and DI terminals and ensure the setting functions are not repeated (excluding null function) |
38 |
E.oL3 |
Hardware overload protection |
Load failure |
Check whether motor is blocked Replace inverter with proper model |
nput failure |
Check whether there is phase loss |
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Output failure |
Check whether there are phase loss or short circuit |
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39 |
E.tPF |
Torque verification failure |
output torque does not reach the brake open torque |
Check the torque verify value if normal Check the validation failure detection time if too short |
40 |
E.bLF |
Brake failure |
With brake release command but did not received open feedback |
Check the brake for malfunction |
41 |
E.bEF |
Brake set failure |
With brake engaged command but did not received a close feedback |
Check the brake for malfunction |
42 |
E.oPF |
Overspeed failure |
Speed exceed the setting maximum speed |
Check if the given is normal Check if the parameter settings are too small Check if the encoder is normal Check if the inverter is running normally |
43 |
E.PbF |
Stall failure |
The running speed of the inverter is deviated from the actual speed. |
Check if the machine is faulty |
44 |
E.0cF |
Zero current failure |
Motor output current is less than zero current detection value |
Check if the motor cable is connected properly Check if the setting value is too large |
63 |
−LU− |
Power under voltage |
The power supply voltage is lower than the minimum operating voltage of the inverter |
Check input power supply |
Abnormal internal switching power supply |
Seek for technical support |
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