V5-H Series AC Motor Drive Fault and Alarm Information Troubleshooting
Once a fault is detected, the following fault code will be displayed on the operation panel, the fault contact output operates, and the output to motor is disable, the motor will coast to stop. For details, refer to the following table to identify and correct the cause of the fault.
Fault No. |
Fault display on panel |
Fault description |
Possible causes |
Corrective actions |
1 |
E.oc1 |
Over current during acceleration |
Low grid voltage |
Check input power supply |
Start when the motor is spinning |
Restart after the motor at standstill |
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Rotating inertial of load is too large or shock load is too heavy |
Increase the acceleration time and reduce the sudden change of load |
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Improper setting motor parameters |
Set motor parameters properly |
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Set start frequency too high |
Decrease start frequency |
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Acceleration time too short |
Prolong acceleration time |
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V/F curve setting are not correct |
Adjust V/F setting and torque boost |
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Output power is too small |
Replace inverter with higher model |
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2 |
E.oc2 |
Over current during deceleration |
Low grid voltage |
Check input power supply |
Rotating inertial of load is too large |
Choose appropriate dynamic braking unit and braking resistor |
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Improper setting motor parameters |
Set motor parameters properly |
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Deceleration time is too short |
Prolong deceleration time |
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Output power is too small |
Replace inverter with higher model |
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3 |
E.oc3 |
Over current at constant speed |
Sudden load change of during operation |
Decrease load’s abrupt frequency change and amplitude |
Improper setting motor parameters |
Set motor parameters properly |
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Output power is too small |
Replace inverter with higher model |
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4 |
E.oV1 |
Over voltage during acceleration |
Motor short-circuit to ground |
Check motor wiring |
Abnormal input power supply |
Check input power supply |
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Start when the motor is still rotating |
Restart after the motor at standstill |
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5 |
E.oV2 |
Over voltage during deceleration |
Motor short-circuit to ground |
Check motor wiring |
Rotating inertial of load is too large |
Choose appropriate dynamic braking unit and braking resistor |
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Deceleration time is too short |
Prolong deceleration time |
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6 |
E.oV3 |
Over voltage at constant speed |
Motor short-circuit to ground |
Check motor wiring |
Abnormal input power supply |
Check input power supply |
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Rotating inertial of load is too large |
Choose appropriate dynamic braking unit and braking resistor |
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7 |
E.PCU |
Interference protection |
Severely interfered by exterior signal |
Ask professional technicians to maintain |
8 |
E.rEF |
Abnormal comparison level |
Loose connection of connectors inside the inverter |
Ask professional technicians to maintain |
Abnormal switching power supply |
Seek for technical support |
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Abnormal signal sampling and comparison circuit |
Seek for technical support |
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9 |
E.AUt |
Motor data identification failure |
Enabled motor data identification function during motor spinning |
Perform motor data identification after the motor at standstill |
Motor data identification overtime |
Check whether motor wiring are well connected Length of motor wiring within 100m |
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Incorrect setting of motor parameters in group P9 |
Set motor parameters according to the nameplate on the motor |
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10 |
E.FAL |
Module protection |
Output over current |
Check whether the motor the output connection are short circuited Check whether ground is short circuited and whether the load is too heavy |
DC BUS over-voltage |
Check the mains power supply Check whether the large inertia load and quickly stop Check the braking unit and braking resistor is property selected |
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Output terminal short circuited to ground |
Check the motor wiring |
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Loose connection of connectors inside the inverter |
Ask professional technicians to maintain |
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11 |
E.oH1 |
Heat-sink 1 over temperature protection |
Ambient over−temperature |
Lower the ambient temperature and strengthen ventilation and heat dissipation. |
Blockage of air duct |
Clean the dusts, wool and other foreign matters in the air duct. |
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Fan failure |
Check whether fan wiring are well connected Replace a new fan |
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Inverter module failure |
Seek for technical support |
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Temperature detection circuit failure |
Seek for technical support |
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12 |
E.oH2 |
Heat-sink 2 over temperature protection |
Ambient over−temperature |
Lower the ambient temperature and strengthen ventilation and heat dissipation. |
Blockage of air duct |
Clean the dusts, wool and other foreign objects in the air duct |
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Fan failure |
Check whether fan wiring is well connected. Replace a new fan of the same model |
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Rectifier module failure |
Seek for technical support |
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Temperature detection circuit failure |
Seek for technical support |
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13 |
E.oL1 |
Inverter overload protection |
Input power under voltage |
Check input power supply |
Start when motor is spinning |
Start again after the motor at standstill |
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Keep overloading for a long period of time |
Shorten the overloading time and reduce load |
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Too short acceleration or deceleration time |
Prolong the acceleration or deceleration time |
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V/F curve setting are not correct |
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Output power is too small |
Replace with higher model |
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14 |
E.oL2 |
Motor overload protection |
Input power under voltage |
Check input power supply |
Motor rotation is blocked or load suddenly changed |
Prevent the motor rotation from blocking and reduce the load suddenly changed |
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Common motor maintains running under heavy load for a long period of time |
Replace the common motor with variable frequency motor or increase the running frequency |
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Motor overload protection time is set too small |
Increase the motor overload protection time |
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V/F curve setting are not correct |
Adjust V/F curve setting and torque boost |
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DC braking current is set too high |
Reduce the DC braking current |
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15 |
E.oUt |
Peripheral protection |
External terminal fault active |
Check the external failure terminal status |
Over voltage stall or over current stall time lasts for more than one minute |
Check whether the external load is normal |
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19 |
E.CUr |
Current detection fault |
Current detection circuit failure |
Seek for technical support |
20 |
E.GdF |
Output short circuited to ground |
Wrong connection |
Correct the connection error as per the user manual |
Motor abnormal |
Replace the motor after performing ground insulation test |
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Invert module fault |
Seek for technical support |
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Ground leakage current at the output side is too large |
Seek for technical support |
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21 |
E.LV1 |
Abnormal power off in running status |
Mains power fluctuation or momentary power failure |
Check the mains power supply |
22 |
E.ILF |
Input power fault |
Abnormal connection, missing connection or disconnection at the power supply |
Check the power connections as per the operational regulations and eliminate the errors of missing connection and disconnection |
Serious imbalance of three phases power supply |
Check whether the imbalance of three phases power comply with the requirements |
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Capacitor aging |
Seek for technical support |
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Abnormal snubber circuit |
Seek for technical support |
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23 |
E.oLF |
Abnormal output phase loss |
Abnormal connection, missing connection or disconnection at the output side |
Check the three phase output whether exits missing connection or disconnection |
Imbalance of output three phases |
Check whether motor is kept well Switch off the power supply to check whether the terminal characteristics at the output side and DC side are consistent |
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24 |
E.EEP |
EEPROM failure |
EEPROM reading and writing failure |
Seek for technical support |
25 |
E.dL3 |
Pre-charging contactor contact failure |
Loose connection inside the inverter |
Ask professional technicians to maintain |
Abnormal snubber circuit |
Seek for technical support |
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26 |
E.dL2 |
Temperature sensor disconnection |
Ambient under temperature |
Check whether the ambient temperature complies with the requirements |
The temperature sampling circuit inside the inverter is faulty |
Seek for technical support |
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27 |
E.dL1 |
Encoder cable disconnection |
Encoder connection is incorrect |
Change the encoder cable connection |
Encoder has no signal output |
Check whether the encoder and power supply are normal. |
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Encoder cable disconnection |
Reconnect |
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Abnormal parameter setting |
Confirm the relevant parameters of encoder are set properly |
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28 |
E.P10 |
+10V power output abnormal |
+10V power overload |
Increase +10V power load impedance Use externally independent power supply |
+10V and GND is short circuited |
Eliminate the short circuit failure |
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+10V power terminal circuit failure |
Seek for technical support |
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29 |
E.AIF |
Analog input abnormal |
Analog input voltage is too large |
Check whether the analog input voltage complies with the requirements |
Analog input circuit failure |
Seek for technical support |
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Analog input circuit signal is interfered |
Increase the P6.22 - P6.24 AI filter time |
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30 |
E.Ptc |
Motor over temperature(PTC) |
The motor temperature signal reaches the alarm setting value |
Strengthen ventilation and heat dissipation |
Thermistor resistance failure |
Check the thermistor |
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The sensor protection threshold of the motor is set improperly |
Adjust the sensor protection threshold of the motor |
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31 |
E.SE1 |
Communication abnormal 1 (Operation panel RS485) |
The communication of operation panel RS485 is disconnected |
Check the connection of the equipment communications |
Communication failure of operation panel RS485 |
Check whether the data receiving and transmission complies with the protocol, whether the check sum is correct and whether the receiving and transmission interval complies with the requirements |
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The inverter is set to master mode |
Set the inverter to slave mode |
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32 |
E.SE2 |
Communication abnormal 2 (Terminal 485) |
The communication of terminal RS485 is disconnected |
Check the connection of the equipment communications |
The baud rate is set improperly |
Set compatible baud rate |
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Failure of terminal Communication RS485 |
Check whether the data receiving and transmission complies with the protocol, whether the check sum is correct and whether the receiving and transmission interval complies with the requirements |
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The communication of terminal RS485 is time−out |
Check whether the communication timeout is set properly and confirm the communication cycle of the application program |
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Improper setting of failure alarm parameters |
Adjust the failure alarm parameter |
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The inverter is set to master mode |
Set the inverter to slave mode |
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33 |
E.VEr |
Version incompatibility |
Incompatible software version of the operation panel |
Seek for technical support |
34 |
E.CPy |
Copy fault |
The data error when uploading |
Check connection of operation panel |
The data error when downloading |
Check connection of operation panel |
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Operation panel no parameters is uploaded |
Upload the parameters to operation panel first |
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Software version incompatible |
Check if d1.09 is consistent |
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36 |
E.dL4 |
Expansion card connection abnormal |
Expansion card disconnection |
Ask professional technicians to maintain |
Expansion card failure |
Seek for technical support |
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37 |
E.IoF |
Terminal mutual exclusion check failed |
The functions of X1 to X7, AI1, AI2 and DI terminals are set a same function |
Modify the settings of X1 to X7, AI1, AI2 and DI terminals and ensure the setting functions are not repeated (excluding null function) |
38 |
E.oL3 |
Hardware overload protection |
Abnormal load |
Check whether motor is stalled Replace inverter with higher model |
Abnormal input power supply |
Check whether there is phase loss |
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Output failure |
Check whether the output phase loss or short circuit |
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63 |
−LU− |
Power supply under voltage |
The power supply voltage is lower than the minimum operating voltage |
Check input power supply |
Abnormal internal switching power supply |
Seek for technical support |
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